- core problem at company - an acceptance of low production work - lack of clear incentives for quality work - what happens when there is little work, push a broom with all your effort - why is profit sharing not incentivizing - reasons people don't listen to caleb at work - no authority - low trust relationships - workplace culture: inefficiency and low effort is accepted and mindless effort emphasized over innovation - the stair department - lazy and I have prejudice against them - they make more money than me - his supervisor believes you are unapproachable - caleb wants to be able to affect change to improve profit sharing - homework - what do you want out of a job? - what would you do if you didn't need money? - achievement framework - goal: be approachable - outcome: # other's initiated conversations - actions: president -> superintendent -> supervisor -> laborers