- goal: real-time active listening and insight and information recording - requires integrating with thought pattern and reducing time between thought and recording - process: using talk to text to create a personalized transcript - question 1. ask question to person (transcribed) 2. actively listen to the answer 3. restate/rephrase person's answer (transcribed) - statement 1. make a statement (transcribed) 2. elicit feedback 3. restate/rephrase feedback (transcribed) - restate/rephrase segue - "I'm hearing" - "are you saying" - "let me make sure I've got this right" - "in other words..." - "if I'm following you correctly" - "is the key point" - benefit: - ensures mutual understanding - low effort personalized transcripts - demonstrates active listening - belief: It'll be clunky at first, but with practice this approach can be integrated into any conversation. - technology: can work with a phone, but might work better with a simple push button recording mic - explanation statement - "I use a method called `__` that helps us understand each other better and summarizes our ideas. Here's how it works: - If something could be useful for us, I'll ask a question and take a talk to text note at the same time - After you provide feedback, I'll rephrase what you said while taking a note - Correct me if there's anything I didn't get quiet right and I'll rephrase that too - alternative names - echoed understanding - collaborative comprehension - mutual understanding protocol - conversational clarity capture - conversational mirroring method